Identify Strategic Options and Produce a Strategic Plan for an Organisation - Free Essay Example

Identify strategic options and produce a strategic plan for an organisation INTRODUCTION Contact Energy is New Zealand electricity generator and was established in 1996. the headquarter of the company is in wellington, New Zealand. Contact Energy is second of the countrys largest electricity and gas retailers, serving about 23 per cent of New Zealands retail market. This is New Zealand owned Power Company. Contact Energy has 1160 employees in New Zealand and supply power to New Zealand homes and business across the country. Contact Energy is generating 10% energy of the total production of power in New Zealand. Our company committed to offering their customers a good range of services that make managing their power needs as easy and convenient as possible. In 2008, due to financial crisis it lost the 40,000 customers in six months that is 10% of the total customers. On that time the company was lost the profit by half. Contact Energy has 12 stations all over the New Zealand. In Clyde and Roxburgh the power generation are based on hydroelectric fuel and the stations which are in Ohaaki, poihipi, Te Huka, TE Mihi and Wairakei are based on geothermal fuel and Otahuhu B, Stratford,Te Rapa are based on the Gas fuels, Whirinaki station is based on the diesel fuel. Identify a strategic option for an organisation. Three proposed organizat ional goals for the strategic plan: GOALS To increase the number of sales from 23 to 26 for every sales representative in every week. To reduce the customer complaints to 50% every month, we are getting 250 to 300 complaints every four weeks. To increase the number of sales employee from 100 to 120 in a four weeks. Stakeholders Owners Owners need is to explore the business and to beat ever company in a whole power market. Managers Every manager want more and more sales from their employees every week. Employees Employees need more commission on every sale. Customers Every customer wants electricity at cheaper rates. 2. Identify at least three strategic options through results of an environmental analysis that are consistent with the organisations purpose, direction and values. Strategy for Increase the number of sales- To enlarge the sale we make better displays and by giving promotion using electronic media. In this way we can easily attract our con sumers to buy our service which results in increasing number of sales. Strategy for reducing customer complaints When we provide our service, after some time mainly customer complaints of our high-priced facility and after observing complaints we change their service plan to cheapest plan according to the requirements of customer in this way we can overcome the customer complaints. Presently we are giving $45 welcome discount on first bill to our customer and we can increase this discount from $45 to $50 on first bill. Strategy for increasing the number of sales employee Presently we have 110 sales employee in our organisation and we want to increase this number from 110 to 125 in a four weeks. We give $40 for one power connection to our sales employee and we can increase this rate by $44 to attract more sales employee for our organisation. SWOT ANALYSIS SWOT is an acronym for Strengths, Weaknesses, Opportunities, and Threats. The SWOT analysis is an extremely useful too l for understanding and decision-making for all sorts of situations in Contact Energy. Strengths and Weaknesses give us the information about the internal environment and the situation inside our organization. Opportunities and Threats provide us the information about the external environment and the situation outside our company. Strength: Contact Energy relations with our customers continue to go from strength to strength: We have built positive relationships within the community and with social agencies. We can provide collaborative assistance to our customers who at times struggle to manage their energy budget. Weakness: Weakness of our organisation is that we got many complaints regarding bills. Sometimes we will charge bill for a customer for 36 days instead of one month and second reason for complaints is changing in service plan after certain period of time. Opportunity: An analysis of the power industryà ¢Ã¢â€š ¬Ã¢â€ž ¢s opportunities identifies features outside t he industry. These features are representative of areas outside the control of the industry. For example, the power industryà ¢Ã¢â€š ¬Ã¢â€ž ¢s opportunities may include lifted bans on off-shore drilling; increased tax incentives for energy-efficient automobiles, newly laid natural gas pipelines and the seasonal increase in the number of days of sunlight. Threats: There is very big competition in a market between power companies. Genesis energy, Meridian energy are the other power companies and these are also big threats for our companies. But the main competitor of Contact Energy is the mercury Energy 3. Two most feasible options: Cost Benefits Risks Increase the number of sales This can be done with the help of displaying posters, Banners and also through websites and T.V advertisement and every week company spend $50,000 on advertisement. Currently our organisation earns $250,000 every week and by advertisement, we are able to increase our weekly sales from $5,000 to $6,000. The big risk is money and time spending on these advertisements by our marketing department. Time spend is 35 to 40 hours per week and money spend is $50,000 every week. Reducing customer complaints To lessen the customer complaints for our costly service we change the plan of customer to cheaper plan plus adding some more welcome discount from $50 to $55 and also we give full authority to our customer to give reading of their meter by self and then we charge the bill according to that reading which is provided by the customer and in this way we can reduce the customer complaints. By providing cheaper plan to the customer we are able to decrease our customer complaints from 300 to 120. We are able to solve 60% customer complaints. The main risk in this is when we give full authority to our customer to give reading of their meter by self, and then there is risk of giving wrong meter reading by customer to our department. We are rising out discount from $50 to $55 means $5 extra for customers having complaints. We want to decrease complaints from 300 to 120 every month. For 120 customers the cost is $600 in a month. This is not big cost for us because we have a margin in every sale and we are more in maintaining kindness with our old customer. 4. Preferred strategic option My strategic option for the organisation is to increase the number of sales. Organisational purpose: Organisational purpose of our company is to increase the number of sales and to attract more and more customer by providing power at cheaper rates. We are giving $50 discount to every customer who buys our service and another way to attract people towards our service is to provide the good stuff that people do everyday. When we take the discounts to the customers we see after that our sale is increased. Organisational direction: To attract customer our organisation give surplus to every customer depending upon profit of our organisation every year. To achieve our goal of sales we have to attract customer towards our service. In this year our organisation got a profit of $4 million and our company give $330 to every customer. Another way to give good direction to our organisation is to provide good quality of service. We launch GEM for our customers to save energy. The Good Energy Monitor(GEM) à ¢Ã¢â€š ¬Ã¢â‚¬Å" a suite of online tools that help put you in control of your homeà ¢Ã¢â€š ¬Ã¢â€ž ¢s power usage by giving you the information you need to track how and when you use power. Organisational values: Our organisation has partnership with Hikurangi Foundation. Hikurangi Foundation funding $1.27 million over the two years Our organisation give best price to the members of these companies as no other power companies can give best price then Contact energy. Contact energy also announces support from kiwi enterprises. Part à ¢Ã¢â€š ¬Ã¢â‚¬Å"B Following are the necessary actions required to implement the preferred strategic option: Resources: To increase the number of sales and to do this we need to display posters, banners and also through websites and T.V advertisement. There are following resources required: Financial Resources To achieve our goal we require $50,000 every week to advertising which results in to increase in sales. We can provide combined assistance to our customers who at times struggle to manage their energy budget which in results helps in making loyal customers. From this strength we can also collect some financial help from our customer as reliable customer makes business strong. Human Resources We also need staff to makes more sales in a day. Means in other words we have to hire 20 sales representative in a month and one representative should sign up at least 4 sales for which we have to give training to our staff to make them more potential to work in a power market. We need $600 for one sales representative in a month which also includes training. Physical Resources We also need IT systems which helps in building striking flyers and T.V advertisement and for that we have to spend money on advertisement. We need $50000p.a to spend on these resources so that we can achieve our objective. Intangible Resources As we know Contact Energy has many power stations of hydro energy which generate power from renewable and non-renewable sources of energy. These qualities make Contact Energy a good power brand in a market. Critical outcomes: These include the goals that are most important to achieve for our organisation and the outcomes after achieving our target. Critical: The most important thing for our company is to increase profit which can be done by achieving our target of $6,000 in a week. Outcome: With the help of my strategy our organisation is achieving his goal and we are able to increase our weekly sales from $5,000 to $6,000. In this year our company earn a profit of $4 million and our company give $330 to every customer. Timescales and MilestoneTo attain this target of increasing sales our organisation need one month time. To hire more sales employee and to provide iPod to each sales employee so that our organisation can achieve goal of increasing sales. What needs to be done à ¢Ã¢â€š ¬Ã¢â‚¬Å" To give our company a profit in a month which can be done to increase number of sales and for which we need to hire a staff, give them training so that they can do well in field. When We have to achieve this target of sales in one month and after that we should need to complete this target in every month. Who à ¢Ã¢â€š ¬Ã¢â‚¬Å" All the sales manager, sales representative and IT department. These are the main entities to be contributing in our strategic plan. Week1- I discuss my strategy with my business manager to increase sales and my manager organise a meeting with our other employee and discuss this strategy after that Our company released advertisement in a local newspaper to hire 20 sales representative in a week.. Week2- Company appoint all the staff and take their interview after that training is given to all the sales representative about the price and planning of all the deals to sign up with customers. Week 3- Our IT department deals with iPod process and they buy 20 iPodsà ¢Ã¢â€š ¬Ã¢â€ž ¢ for our new sales representative and done all the programming of iPodsà ¢Ã¢â€š ¬Ã¢â€ž ¢ for our new staff. Week 4- Our IT department again give them training for how to operate iPod while signing up with customers. And in fifth week all the representative reported in the field to stat their work. In a next month we are able to achieved our target of sales Contingency planning: If my strategy doesnà ¢Ã¢â€š ¬Ã¢â€ž ¢t work then I have an alternative strategy to achieve the goal, which is to hire more experienced sales representative because we donà ¢Ã¢â€š ¬Ã¢â€ž ¢t need to provide training to our experienced staff and for this we have attractive plan for our sales representative. Currently our company give $50 commission for one sale and we need to increase rate of one sale from $50 to $55. In this way we can easily attract more sales employees towards our company. In this way we can maintain our goal in a definite time period. Documented and authorised From the beginning of my strategy I discuss with my department manager about to increase in sales and profit of the company. And after that we discuss my strategy with the whole department and also notice the comments of the employers towards my strategy. Then we survey about the whole cost and also I tell about employees which we have to hire. Then we approach to our store manager for this new strategy and discuss about the strategy with him to increase about the sales and profit. After this discussion I take a document to my store manager for the approval. References: www.contactenergy.co.nz www.google.com www.wiki.org

Nursing Safe Environment Essay - 3025 Words

Maintaining a Calm, Clean, and Quiet Nursing Safe Environment (Research Paper Sample) Content: Maintaining a Calm, Clean, and Quiet Nursing Safe EnvironmentStudent Name:Institution:DECLARATIONThe relation between human beings and their environment, including the way the environment influences healthcare delivery to patients, has continued to receive attention from many scholars. Specifically, the environment in this case includes the physical, as well as psychological factors, which affect or influence a patients survival and life (Meade et al. 2011). The definition thus crosses the care continuum for the settings where the patient and the nurse interact, like in a hospital, clinic, school, community center, home and long-term care center. Essentially, international best practice informs nurses on the importance of sustaining calm, clean, as well as quiet nursing environment, which promotes safety for the patient and the members of the multidisciplinary team. It is thus difficult to underestimate the significance of any standards thus promote the sustenance o f the calm, clean, as well as quiet nursing environment. Notably, over the past 2000 years, Galen (an ancient Roman doctor) recognized the imperative healing aspect, which the environment can offer (Rubert, Long Hutchinson, 2007). As he treated his patients, Galen observed cleanliness due to his philosophy on the negative consequences that unclean conditions could have on patients. Accordingly, Florence Nightingale emphasized on the influence of environment on healing in 1970 as she nursed wounded Crimean War soldiers (Rubert, Long Hutchinson, 2007). Specifically, Nightingale paid attention to sanitation, among other environmental aspects promoting healing of a patients mind and body. Today, nurses have utilized the environmental concept in designing hospital units that can promote healing. Undeniably, through the scrupulous training, many nurses now understand that a proper environment normally protects the patients and allows health professionals to operate optimally (Meade e t al. 2011). Moreover, safe environments ameliorate patients satisfaction with health care, hence making them cooperative with the health professionals. In turn, when the patient and the health professional have a good relationship, healthcare delivery becomes very easy.INTRODUCTION Significantly, research already indicates that the concept of calm clean, as well as quiet nursing environment, has an influence on nursing care in different ways. For instance, the proper environment promotes healing hence encouraging the nurses to continue administering their nursing care effectively. Specifically, healing is different from curing, which entails fixing problems, decreasing symptoms and disease eradication (Zborowsky Kreitzer, 2008). A patient can achieve healing even when the disease has no cure. For instance, the chronically ill may learn being at peace in spite of their disease. Conversely, a person may fail to achieve healing, but get cure. For instance, a breast cancer remission may make a person grieve about the inability to function and other losses (Zborowsky Kreitzer, 2008). Therefore, healing environments work to promote the harmony of body, mind and spirit. Indeed, proper environments reduce anxiety and stress, hence improving a patients health. On the contrary, dirty, hostile, dirty, noisy and confusing rooms in the hospital leave patients feeling worried, helpless and sad, hence increasing their risk of developing hypertension, muscle tension and increased heart rate. More often than not, nurses are motivated to work harder on a patient if the patients outcomes are improving as they receive the prescribed nursing interventions. In a situation where the hospital is able to create a calm, clean, as well as quiet healing environment, patients outcomes are bound to improve and so is the nursing care (Zborowsky Kreitzer, 2008). However, with inappropriate environments, the patients will mostly have poor outcomes, which may in turn demoralize nurses an d hence potentially lower the quality of nursing care provided. It is in this respect that it becomes extremely important to examine the literature published about nursing environments as highlighted below. LITERATURE REVIEWCalm Environment As nurses go on with their daily work, they should envisage maintaining calm in their working environment for the benefit of their patients and themselves (Brown, 2006). Specifically, a calm nursing environment is full of peace, has no conflict, and soothes the patient in order to promote recovery and healing. More often than not, the calm environment promotes caring and compassion for the nurse, the patient and the other staffs. Nevertheless, if the environment seemingly falls short of calming, the nurses calm presence and attention may make it healing. Brown indicates that one of the way of ensuring that the nursing environment is serene is to use the problem solving look, think, as well as act model in evaluating the specific environment befo re devising strategies of promoting calmness (2006). In looking, the nurse observes her surroundings in order to confirm if it is calm, tolerable and conflict free. By contrast, thinking helps the nurse to reflect on whatever makes her environment calm and healing. S/he should for instance meditate on whether her presence adds healing and calmness in her environment (Brown, 2006). The thinking should also help the nurse in contemplating on how the patients served perceive their environment. Finally yet importantly, the act component of the model allows the nurse to make the environment more peaceful, calm and comfortable. For instance, the nurse may decide to add some soothing items in the environment, including some pleasant-smelling spray, flowers, aromatherapy oils, plants or even some soothing music (Brown, 2006). With the right settings, the nurse is able to douse flames of anger, negative experiences, resentment and fear. Importantly, a calm nursing environment should be co nflict-free and should not have agitated and aggressive patients and staff. Normally, nursing care involves collaborative interactions and relationships with colleagues and clients. Nevertheless, whenever two people look at situations or an issue from varied perspectives, conflict is likely to ensue, hence compromising the relationships (CNO, 2009). During conflict, everybody struggles to express power as a way of harassing, injuring, eliminating or neutralizing a rival. If left unresolved, conflict can have many far-reaching effects, which ultimately affect all aspects of patient care. Therefore, for the sake of provision of quality care and maintenance of calmness, the nurse must try to avoid conflict development, and resolve it before it escalates into assault or abuse. Therefore, conflict management is significant in promoting calmness in the nursing environment (CNO, 2009). The nurse should thus be able to handle difficult individuals and the tense contexts with tact and diplo macy Moreover, it is important to spot possible conflict, help in deescalating conflict and encourage open discussion and debate. Furthermore, restoring calmness in conflict-full environment requires the nurse to orchestrate some win-win solutions to the conflict. Without calm in the nursing environment, nurses should forget about quality nursing care. It is thus recommendable for all nurses to be conversant with different ways of maintaining the environment as calm as possible (Johnson, 2014). However, it is worrying that this area of calm nursing environments has not received enough attention from the scholars. Perhaps, it is a good time that many nursing scholars started delving deeper into the topic in order to help in the improvement of nursing care and consequently improvement of patient outcomes. Essentially, any study that examines the strategies of ensuring calm in nursing environments will go a long way in helping to achieve calm at work. Clean Environment Nurses have a du ty to maintain clean environments in their workplaces due to the effect the clean environment has on patient outcomes (OAHPP, 2012). In the contemporary healthcare settings, environmental cleaning remains an imperative aspect because it helps in reducing the amount and number of the infectious agents present in the hospital units. The cleanliness may equally eliminate certain transfer routes for microorganisms from a patient to another, hence reducing the infection risks. Healthcare settings represent complex environments, which contain different microbial flora that may pose risks to patients, visitors and staffs. One of todays concerns linked with the healing patient environment in the hospital is its possible role in transmitting infections. The link between the contaminated equipment in the hospital and the spread of microorganisms has received attention from different scholars, with several of them concentrating on the transfer of Norovirus, Clostridium difficile, and the mult i-resistant organisms (Gauci et al. 2013). Noteworthy, decontamination of the nursing environment is imperative in the provision of quality care because of the contact that the vulnerable patients have with the contaminated equipments (Gauci et al. 2013). Actually, research indicates that the relationship between nurses and the cleaning staff is crucial because both work in very close association and interaction with the patient environments. However, despite the current association of environmental contamination with etiology of hospital-acquired infections, the evidence keeps changing (OAHPP, 2012). Even though many studies provide compelling evidence linking clean nursing environments with fewer hospital-acquired infections and diseases, the lack of well-designed research studies on this topic makes it very diffi...

The Difference Between Macro and Micro Sociology

Though they are often framed as opposing approaches, macro- and microsociology are actually complementary approaches to studying society, and necessarily so. Macrosociology refers to sociological approaches and methods that examine large-scale patterns and trends within the overall social structure, system, and population. Often macrosociology is theoretical in nature, too. On the other hand, microsociology focuses on smaller groups, patterns, and trends, typically at the community level and in the context of the everyday lives and experiences of people. These are complementary approaches because at its core, sociology is about understanding the way large-scale patterns and trends shape the lives and experiences of groups and individuals, and vice versa. The difference between macro- and microsociology include: Which research questions can be addressed at each levelWhat methods one can use to pursue these questionsWhat it means practically speaking to do the researchWhat kinds of conclusions can be reached with either Research Questions Macrosociologists will ask the big questions that often result in both research conclusions and new theories, like these: In what ways has race shaped the character, structure, and development of U.S. society? Sociologist Joe Feagin poses this question at the beginning of his book,  Systemic Racism.Why do most Americans feel an undeniable urge to shop, even though we have so much stuff already, and are cash-strapped despite working long hours? Sociologist Juliet Schor examines this question in her classic book of economic and consumer sociology, The Overspent American. Microsociologists  tend to ask more localized, focused questions that examine the lives of smaller groups of people. For example: What effect does the presence of police in schools and communities have on the personal development and life paths of black and Latino boys who grow up in inner-city neighborhoods? Sociologist Victor Rios addresses this question in his celebrated book,  Punished: Policing the Lives of Black and Latino Boys.How do sexuality and gender intersect in the development of identity among boys in the context of high school? This question is at the center of sociologist C.J. Pascoes widely popular book,  Dude, Youre a Fag: Masculinity and Sexuality in High School. Research Methods Macrosociologists Feagin and Schor, among many others, use a combination of historical and archival research, and analysis of statistics that span long periods in order to construct data sets that show how the social system and the relationships within it have evolved over time to produce the society we know today. Additionally, Schor employs interviews and focus groups, more commonly used in microsociological research, to make smart connections between historical trends, social theory, and the way people experience their everyday lives. Microsociologists—Rios, and Pascoe included—typically use research methods that involve direct interaction with research participants, like one-on-one interviews, ethnographic observation, focus groups, as well as smaller-scale statistical and historical analyses. To address their research questions, both Rios and Pascoe embedded in the communities they studied and became parts of the lives of their participants, spending a year or more living among them, seeing their lives and interactions with others firsthand, and speaking with them about their experiences. Research Conclusions Conclusions born of macrosociology often demonstrate correlation or causation between different elements or phenomena within society. For example, Feagins research, which also produced the theory of systemic racism, demonstrates how white people in the United States, both knowingly and otherwise, constructed and have maintained over centuries a racist social system by keeping control of core social institutions like politics, law, education, and media, and by controlling economic resources and limiting their distribution among people of color. Feagin concludes that all of these things working together have produced the racist social system that characterizes the United States today. Microsociological research, due to its smaller-scale, is more likely to yield the suggestion of correlation or causation between certain things, rather than prove it outright. What it does yield, and quite effectively, is proof of how social systems affect the lives and experiences of people who live within them. Though her research is limited to one high school in one place for a fixed amount of time, Pascoes work compellingly demonstrates how certain social forces, including mass media, pornography, parents, school administrators, teachers, and peers come together to produce messages to boys that the right way to be masculine is to be strong, dominant, and compulsively heterosexual. Both Valuable Though they take very different approaches to studying society, social problems, and people, macro- and microsociology both yield deeply valuable research conclusions that aid our ability to understand our social world, the problems that course through it, and the potential solutions to them.

Philip Zimbardo and the Stanford Prison Experiment

Philip G. Zimbardo, born March 23, 1933, is an influential social psychologist.  He is best known for the influential—yet controversial—study known   as the â€Å"Stanford Prison Experiment,† a study in which research participants were â€Å"prisoners† and â€Å"guards† in a mock prison. In addition to the Stanford Prison Experiment, Zimbardo has worked on a wide range of research topics and has written over 50 books and published over 300 articles. Currently, he is a professor emeritus at Stanford University and president of the Heroic Imagination Project, an organization aimed at increasing heroic behavior among everyday people. Early Life and Education Zimbardo was born in 1933 and grew up in the South Bronx in New York City. Zimbardo writes  that living in an impoverished neighborhood as a child influenced his interest in psychology: â€Å"My interest in understanding the dynamics of human aggression and violence stems from early personal experiences† of living in a rough, violent neighborhood. Zimbardo credits his teachers with helping to encourage his interest in school and motivating him to become successful. After graduating from high school, he attended Brooklyn College, where he graduated in 1954 with a triple major in psychology, anthropology, and sociology. He studied psychology in graduate school at Yale, where he earned his MA in 1955 and his PhD in 1959.  After graduating, Zimbardo taught at Yale, New York University, and Columbia, before moving to Stanford in 1968. The Stanford Prison Study In 1971, Zimbardo conducted his most famous and controversial study—the Stanford Prison Experiment. In this study, college-age men participated in a mock prison. Some  of the men were randomly chosen to be prisoners and even went through mock â€Å"arrests† at their homes by local police before being brought to the mock prison on the Stanford campus. The other participants were chosen to be prison guards. Zimbardo assigned himself the role of the superintendent of the prison. Although the study was originally planned to last two weeks, it was ended early—after just six days—because events at the prison took an unexpected turn. The guards began to act in cruel, abusive ways towards prisoners and forced them to engage in degrading and humiliating behaviors. Prisoners in the study began to show signs of depression, and some even experienced nervous breakdowns. On the fifth day of the study, Zimbardo’s girlfriend at the time, psychologist Christina Maslach, visited the mock prison and was shocked by what she saw.  Maslach (who is now Zimbardo’s wife) told him, â€Å"You know what, its terrible what youre doing to those boys.†Ã‚  After seeing the events of the prison from an outside perspective, Zimbardo stopped the study. The Prison Experiment’s Impact Why did people behave the way they did in the prison experiment? What was it about the experiment that made the prison guards behave so differently from how they did in everyday life? According to Zimbardo, the Stanford Prison Experiment speaks to the powerful way that social contexts can shape our actions and cause us to behave in ways that would have been unthinkable to us even a few short days before. Even Zimbardo himself found that his behavior changed when he took on the role of prison superintendent. Once he identified with his role, he found that he had trouble recognizing the abuses happening in his own prison: â€Å"I lost my sense of compassion,†Ã‚  he explains in an interview with Pacific Standard. Zimbardo explains that the prison experiment offers a surprising and unsettling finding about human nature. Because our behaviors are partially determined by the systems and situations we find ourselves in, we are capable of behaving in unexpected and alarming ways in extreme situations. He explains that, although people like to think of their behaviors as relatively stable and predictable, we sometimes act in ways that surprise even ourselves.  Writing about the prison experiment in The New Yorker, Maria Konnikova offers another possible explanation for the results: she suggests that the environment of the prison was a powerful situation, and that people often change their behavior to match what they think is expected of them in situations such as this. In other words, the prison experiment shows that our behavior can change drastically depending on the environment we find ourselves in. Critiques of the Prison Experiment Although the Stanford Prison Experiment has had a significant influence (it was even the inspiration for a film), some people have questioned the validity of the experiment. Instead of simply being an outside observer of the study, Zimbardo served as the prison superintendent and had one of his students serve as the prison warden. Zimbardo himself has admitted that he regrets being the prison superintendent and should have remained more objective. In a 2018 article for Medium, writer Ben Blum argues that the study suffers from several key flaws. First, he reports that several of the prisoners claimed being unable to leave the study (Zimbardo denies this allegation). Second, he suggests that Zimbardo’s student David Jaffe (the prison warden) may have influenced the behavior of the guards by encouraging them to treat prisoners more harshly. It’s been pointed out that the Stanford Prison Experiment demonstrates the importance of reviewing the ethics of each research project before the study goes forward, and for researchers to think carefully about the study methods that they use. However, despite the controversies, the Stanford Prison Experiment raises a fascinating question: how much does the social context influence our behavior? Other Work by Zimbardo After conducting the Stanford Prison Experiment, Zimbardo went on to conduct research on several other topics, such as how we think about time  and how people can overcome shyness.   Zimbardo has also worked to share his research with audiences outside of academia. In 2007, he wrote The Lucifer Effect: Understanding How Good People Turn Evil, based on what he learned about human nature through his research in the Stanford Prison Experiment. In 2008, he wrote The Time Paradox: The New Psychology of Time That Will Change Your Life about his research on time perspectives. He has also hosted a series of educational videos titled Discovering Psychology. After the humanitarian abuses at Abu Ghraib came to light, Zimbardo has also spoken about the causes of abuse in prisons. Zimbardo was an expert witness  for one of the guards at Abu Ghraib, and he explained that he believed the cause of events at the prison were systemic.  In other words, he argues that, rather than being due to the behavior of a â€Å"few bad apples,† the abuses at Abu Ghraib occurred because of the system organizing the prison.  In a 2008 TED talk, he explains why he believes the events occurred at Abu Ghraib: â€Å"If you give people power without oversight, its a prescription for abuse.†Ã‚  Zimbardo has also spoken about the need for prison reform in order to prevent future abuses at prisons: for example, in a 2015 interview with Newsweek, he explained the importance of having better oversight of prison guards in order to prevent abuses from happening at prisons. Recent Research: Understanding Heroes One of Zimbardo’s most recent projects involves researching the psychology of heroism.   Why is it that some people are willing to risk their own safety to help others, and how can we encourage more people to stand up to injustice? Although the prison experiment shows how situations can powerfully shape our behavior, Zimbardo’s current research suggests that challenging situations don’t always cause us to behave in antisocial ways. Based on  his research on heroes, Zimbardo writes that difficult situations can sometimes actually cause people to act as heroes:   Ã¢â‚¬Å"A key insight from research on heroism so far is that the very same situations that inflame the hostile imagination in some people, making them villains, can also instill the heroic imagination in other people, prompting them to perform heroic deeds.†Ã‚   Currently, Zimbardo is president of the Heroic Imagination Project, a program that works to study heroic behavior and train people in strategies to behave heroically. Recently, for example, he has studied the frequency of heroic behaviors and the factors that cause people to act heroically. Importantly, Zimbardo has found from this research that everyday people can behave in heroic ways. In other words, despite the results of the Stanford Prison Experiment, his research has shown that negative behavior isn’t inevitable—instead, we are also capable of using challenging experiences as an opportunity to behave in ways that help other people. Zimbardo writes, â€Å"Some people argue humans are born good or born bad; I think that’s nonsense. We are all born with this tremendous capacity to be anything.† References Bekiempis, Victoria.   â€Å"What Philip Zimbardo and the Stanford Prison Experiment Tell Us About the Abuse of Power.†Ã‚   Newsweek, 4 Aug. 2015, www.newsweek.com/stanford-prison-experiment-age-justice-reform-359247.Blum, Ben. â€Å"The Lifespan of a Lie.† Medium: Trust Issues. https://medium.com/s/trustissues/the-lifespan-of-a-lie-d869212b1f62.Kilkenny, Katie.   â€Å"‘It’s Painful’: Dr. Philip Zimbardo Revisits the Stanford Prison Experiment.†Ã‚   Pacific Standard, 20 Jul. 2015, psmag.com/social-justice/philip-zimbardo-revisits-the-stanford-prison-experiment.Konnikova, Maria.   â€Å"The Real Lesson of the Stanford Prison Experiment.†Ã‚   The New Yorker, 12 June 2015, www.newyorker.com/science/maria-konnikova/the-real-lesson-of-the-stanford-prison-experiment.â€Å"Philip G. Zimbardo: Stanford Prison Experiment.†Ã‚   Stanford Libraries, exhibits.stanford.edu/spe/about/philip-g-zimbardo.Ratnesar, Romesh.   â€Å"The Men ace Within.†Ã‚   Stanford Alumni, July/Aug. 2011, alumni.stanford.edu/get/page/magazine/article/?article_id40741.Slavich, George M.   â€Å"On 50 Years of Giving Psychology Away: An Interview with Philip Zimbardo.†Ã‚   Teaching of Psychology, vol. 36, no. 4, 2009, pp. 278-284, DOI: 10.1080/00986280903175772, www.georgeslavich.com/pubs/Slavich_ToP_2009.pdf.Toppo, Greg. â€Å"Time to Dismiss the Stanford Prison Experiment?† Inside Higher Ed,  2018, June 20,  https://www.insidehighered.com/news/2018/06/20/new-stanford-prison-experiment-revelations-question-findings.Zimbardo, Philip G.   â€Å"Philip G. Zimbardo.†Ã‚   Social Psychology Network, 8 Sep. 2016, zimbardo.socialpsychology.org/.Zimbardo, Philip G.   â€Å"The Psychology of Evil.†Ã‚   TED, Feb. 2008, www.ted.com/talks/philip_zimbardo_on_the_psychology_of_evil.Zimbardo, Philip G.   â€Å"The Psychology of Time.†Ã‚   TED, Feb. 2009, www.ted.com/talks/philip_zimbardo_prescribes_ a_healthy_take_on_time.Zimbardo, Philip G.   â€Å"What Makes a Hero?†Ã‚   Greater Good Science Center, 18 Jan. 2011, greatergood.berkeley.edu/article/item/what_makes_a_hero.

Caught Between Two Worlds the Search for Cultural...

Caught between Two Worlds: The Search for Cultural Identity in Lahiri’s The Namesake Titien Diah Soelistyarini Abstract The question of identity is always a difficult one for those living in one culture, yet belonging to another. This question frequently lingers in the mind of most immigrants, especially the second generations who were born in a country other than their parents’ motherland. They feel culturally displaced as they are simultaneously living in two cultures. On the one hand, they no longer feel emotionally attached and cannot fully identify themselves with their indigenous culture; while on the other hand, when they wish to adopt the identity of the new culture, they have not been fully accepted as its members.†¦show more content†¦In considering the challenges of immigration, as Gupta (2005: 5) suggests, it is important to note that the experience of immigration is a combination of two different sentiments. The first one relates to the life in one’s homeland and the other to the life in the new country. In other words, a new immigrant has to deal with his or he r emotions in two different spheres at the same time – loss of home and adjusting to the new home. Whether the immigration is forced or chosen, almost all immigrants go through a feeling of loss of home. Furthermore, immigration is accompanied by the demands of adjusting to the new country. These sentiments are clearly portrayed in The Namesake which outlines the stark differences between Indians raised in the States trying to embrace parental Indian values while also seeking inclusion in the American way of living. The Namesake, which was also made into a major motion picture in 2007, is an American immigrant saga revolving around a Bengali family living in the United States. The New York Times bestseller novel illustrates the journey of the Gangulis originating from Calcutta going through the motions of cultural adaptation in an unfamiliar land and through two generations of marriage, births, and deaths. The story first details the life of newlyweds Ashima and Ashoke Gangul i who make the drastic move toShow MoreRelatedThe Origin Of The Jews After The Babylonian Exile2317 Words   |  10 Pagesrefers to â€Å"dispersion† so we can say that the word represents a centre called home from where the dispersion occurs. In addition to it the dictionary it also associates the meaning with the dispersion of the Jews after the Babylonian exile. Thus we get two meanings of the word Diaspora- as a spread of population and a forcible dispersal. However the term Diaspora doesn’t mean any nomadic existence, though it suggests a movement from one place to another, but it’s not a nomadic existence because it isRead MoreThe Origin Of The Jews After The Babylonian Exile2320 Words   |  10 Pagesrefers to â€Å"dispersion† so we can say that the word represents a centre called home from where the dispersion occurs. In addition to it the dictionary it also associates the meaning with the dispersion of the Jews after the Babylonian exile. Thus we get two meanings of the word Diaspora- as a spread of population and a forcible dispersal. However the term Diaspora doesn’t mean any nomadic existence, though it suggests a movement from one place to another, but it’s not a nomadic existence because it is

Not Many People Can Write A Proposal Consisting Of Three

Not many people can write a proposal consisting of three thousand three hundred and seventy-six words in which political and economic issues are discussed and given a solution in such a serious yet sarcastic tone, but this is exactly what Jonathan Swift’s A Modest Proposal does. Swift was born in Dublin, Ireland to British parents and as result of this, he yearned to get as far away as he could from the Irish. After he was ordained into the Church of Ireland in 1964, he was exposed to the lives of the poor population. He could not have guessed that in a few years, he would write one of the most political satire pieces in history. A Modest Proposal is so iconic because of its unique tone, the in-depth discussion of the blatant abuse of†¦show more content†¦Swift proposes that â€Å"instead of being a charge upon their parents, or the parish, or wanting food and raiment for the rest of their lives, they shall†¦contribute to the feeding, and partly to the clothin g of many thousands (Schilb Clifford, 2014, p. 64).† According to the research done by Dr. Jonathan Swift, children deplete resources and money like a sponge absorbs water once they are two years old. As a result, the infants should be fattened up during their first year in this world and then sold for profit. Swift’s plan kills two birds with one stone. Overpopulation will be an issue no longer, and by selling the children to the upper class, Ireland’s economy will be booming. The structure of this argument is so compelling that many readers automatically agree with the mass slaughter of thousands of innocent children. If the author had not used such an authoritative tone full of conviction, the reader would have automatically disregarded the immoral proposition to open a market for the consumption of children. Throughout his proposal, Swift included an abundance of satire, which becomes blatantly obvious once the mirage of an informative solution fades. In con clusion, A Modest Proposal presented readers with a far-fetched idea comprised of nonexistent statistics delivered in a convincing, authoritative tone that made the slaughter of thousands of innocent infantsShow MoreRelatedAnalysis Of The Salary Cap1365 Words   |  6 Pagesshow the complex nature of this, using a power point presentation was the only way. The other, the free market approach, would be translated easily into the college game. Due to being easier to understand, a paper appealing to the emotional side of people was the best choice. The logistics of the salary cap approach are much more complex than those of the free market. 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Impact Analysis on Enterprise Environment-Free-Samples for Students

Question: Critically evaluate the Impact of Internal and External Factors on Project Management Processes and develop Strategies to Implement appropriate courses of action. Answer: Introduction: The EEF or Enterprise Environmental Factors are influential to the success of the project both internally and externally. It includes the weather conditions, political situations, market conditions, government regulations, culture and so on that has been generally out of control. It has been vital for the project team to manage the EEF effectively since they impact of the projects success. The report is developed on the identified impact analysis of EEF. The report has evaluated the internal and external factors along with the effect on the process of project management. The strategies are developed for imposing the proper course of the actions. Lastly the report includes the communication on the process and results to the various stakeholders. The evaluation of internal and external factors and their effect on the project management processes: The EEF has been always followed and could be in written format. However they are always in action and not in control of the team. The project processes gets influenced by the EEF and never change the EEF. Here the only exception is the managing and development of project team where the skills are built and added to future capability of the organization. The EEF inputs have been showing up as the input to various additional processes. The input denotes the factors external to the project that might or might not have the important effect on the projects success (Chen et al., 2014). As per as the PMBOK Guide, the environmental factors have been including the following. The instances of the external EEF: The government regulations This has been including the features like the regulatory regulations and standards. For example the doctors could be licensed to practice the medicine on the pets and people. It also includes the quality standards like Internal Standards Organization Standards, workmanship standards and the product standards. The market conditions Here the traditional theory of supply and demand is applicable. This also includes the financial and economic factors (Liao et al., 2015). The infrastructure This indicates to the capital equipment and facilities of the organizations. Further, the information technology is also incorporated in the category. The external political conditions It has been concerning the external and internal political influences or situations on the organization or the project. The instances of internal EEF: The organizational culture The organizational culture along with the processes and structure has been influencing the methods to control the project. The human resources It indicates to the current knowledge and skills of the employees. Personnel administration This refers to the guideline to hire, fire, train and the review the performance of the employees. The working authorization system of the organization It has been defining the way how the activities of the projects are being authorized. The above factors are able to influence the methods to control the projects. In few situations this also includes the results of the projects. Here, for instance, let the groups assigned to the project are at junior levels and devoid of any skills, knowledge or experience required to finish the activities of the project. Then it is on the project manager to make sense of the environmental factors of the organization (Fa, 2017). Moreover, they must consider and account for how they have could impact the outcomes and managements of the projects. Development of strategies to implement appropriate course of action: Analyzing the environment: This section of the strategic management includes the market environment or tasks and the societal surroundings. The task environment of the agency has been including the employees, suppliers, local competitors, governments and the other particular associations of groups. Those forces have been directly affecting the organization and also getting affected by that (Ibrahim Masud, 2016). The influences of the societal environment have been influencing the operations on long-terms of the organization. This includes the capital goods, every kind of opportunities and infrastructures. The influences of societal environment according to the long term operation of the organization like the capital goods and every kind of scopes and infrastructures. Further, the internal abilities of the organization like its weaknesses and strengths are analyzed by internal audits (Potocan et al., 2016). The managers are needed to make the analysis of the business and the location or destinations of the business area. Planning direction: This toll has been considering the further direction of the company. This indicates that the determination of the complete direction for the organization. This includes its mission and the formulating the aims to gain the mission and the component of the exercise. Planning strategy: It deals with the determination of the methods to achieve the aims. The various alternative strategies are considered here very often. For example, the tolls of decision making like the simulation, linear programming of game theory and statistics are used to choose the optimal strategy. Implementing strategy: As the strategy is opted, every operations like manufacturing, human resources and marketing has been aligned in such the manner that it was capable of contributing to the effective implementation of the strategies (Shuangyi, Yanan Jinsong, 2015). The control system and information has been set up for monitoring the performance and to undertake proper actions as necessary. The communication on the process of project management and results to various stakeholders: The management on the project communications comprises of the processes as described below. The process of project managements Effects on stakeholders Identification of stakeholders This involves determining the stakeholders impacting on the project. This also involves the documenting the interest level, power, project impact and influence. Plan communications This includes the documenting of the needs of communications of the stakeholders determined in the above process. For planning the project communication with efficiency any stakeholder register is needed. Apart from this, the effective planning of the project communication, it also needs the Stakeholder register and the stakeholder management strategy to get developed. This is to identify the process of the various stakeholders. Distribute information The project management area includes the effective execution of the communication management plan. This put simply, is the process to implement in the communication necessities of the stakeholders (Shuangyi, Yanan Jinsong, 2015). Managing stakeholder expectations This includes the using of different communication methods, ConflictMeeting managing skills and interpersonal skills. This assures that the necessities of the communications of the stakeholders get addressed. It also includes the resolving of various conflicts in the workplace, facilitating the meetings with the stakeholders and creating the trusts. Report Performance This involves the assuring of the progress, performance and forecasting of information communicated to the stakeholders identified. As deduced, the forecasting techniques and the variance analysis are the different primary techniques and tools in the overall process (Shaul Tauber, 2013). The other ones are the reporting methods and the communication methods. The primary output of the process of the performance reports. Conclusion: The main motive of the above report has been to put emphasis on the necessities for the companies to acknowledge the effect of their environments. This in turn has been affecting the organizations on the contexts of Enterprise Environmental Factors. It is seen from the above report that the commercial environment has been primarily characterized by the rise in trend of the globalization. The consumers have been getting used to the concepts of products available for almost unbelievable low expenses. The enterprise environmental factors have been the influences both externally and internally on the project. This involves the financial environment and corporate culture. The ethical environment has been developing. However the transition states have seemed to the applied to the developing economies. This suggests that the norms have been lagging behind the rise of industrialization for the foreseeable future. References: Burke, R. (2013). Project management: planning and control techniques.New Jersey, USA. Chen, Y., Wang, Y., Nevo, S., Jin, J., Wang, L., Chow, W. S. (2014). IT capability and organizational performance: the roles of business process agility and environmental factors.European Journal of Information Systems,23(3), 326-342. Fa, L. N. (2017, November). Causes analysis on the serious defect of enterprise environmental responsibilityBased on the perspective of law and economics. InIOP Conference Series: Earth and Environmental Science(Vol. 93, No. 1, p. 012027). IOP Publishing. Ibrahim, N., Masud, A. (2016). Moderating role of entrepreneurial orientation on the relationship between entrepreneurial skills, environmental factors and entrepreneurial intention: A PLS approach.Management Science Letters,6(3), 225-236. Li, F., Zhu, L. Y., Zhang, J. D., Liu, C. Y., Qu, Z. G., Xiao, M. S. (2017, January). The application of DEA model in enterprise environmental performance auditing. InIOP Conference Series: Earth and Environmental Science(Vol. 52, No. 1, p. 012075). IOP Publishing. Liao, X., Li, H., Yan, W., Liu, L. (2015). Construction of a thermal power enterprise environmental performance evaluation model. InProceedings of the 4th International Conference on Computer Engineering and Networks(pp. 55-63). Springer, Cham. Potocan, V., Nedelko, Z., Peleckien?, V., Peleckis, K. (2016). Values, environmental concern and economic concern as predictors of enterprise environmental responsiveness.Journal of Business Economics and Management,17(5), 685-700. Pounder, J. (2017). Enterprise risk management in an aged care organisation.Governance Directions,69(9), 532. Rose, K. H. (2013). A Guide to the Project Management Body of Knowledge (PMBOK Guide)Fifth Edition.Project management journal,44(3). Shaul, L., Tauber, D. (2013). Critical success factors in enterprise resource planning systems: Review of the last decade.ACM Computing Surveys (CSUR),45(4), 55. Shuangyi, Z., Yanan, J., Jinsong, Z. (2015). Enterprise Environmental Management Behavior Influencing Factors under the Construction of the Two-Oriented SocietyStudy on Wuhan East Lake High-tech Development District (China Optical Valley).Science Technology Progress and Policy,11, 016. Smith, K. (2013).Environmental hazards: assessing risk and reducing disaster. Routledge.